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Learning Paths

Learning paths are collections of courses designed to help you become proficient with Horizons modules. Take control of your learning and build your knowledge progressively to master the modules you need to do your job. Start your training and enablement journey by choosing the path that is right for you!

Market Research

Explore your Market Research Learning Path. Your learning path focuses on the specific topics you need as a market researcher. Learn how to develop powerful survey solutions, build interactive dashboards, and drive actions to drive business outcomes. Step through each course, or pick and choose the lessons you need to get your job done.

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Learning Paths: Survey Designer Researcher

Voice of the Customer

Explore your Voice of the Customer Learning Path. Your learning path focuses on the specific topics you need as a CX practitioner. Learn how to develop powerful survey solutions and run insightful reports. Step through each course, or pick and choose the lessons you need to get your job done.

watch overview

Learning Paths: Analyst Program Architect

Voice of the Employee

Explore your Voice of the Employee Learning Path. Your learning path focuses on the specific topics you need as a human resources professional. Learn how to develop powerful feedback programs for your organization, teams, and people. Step through each course, or pick and choose the lessons you need to get your job done.

watch overview

Learning Path: HR Practitioner

Survey Designer

  • Builds and deploys advanced surveys and reports
  • Manages advance survey techniques such as sampling, quotas, and panels
  • Configures multi-mode research programs

Learning Path

  1. 1. Create and deploy surveys

    Learn how to create a variety of question types, add conditional skip logic, then deploy email invitations to all uploaded respondents or to a subset of the population.

    Survey Designer Essentials | Self-paced e-learning course | 2 hrs 45 min (approx.)

  2. 2. Run quick reports

    View survey status, completion rates, and quota information, then add banners and segments to pre-built tables to get a better understanding of what it is your respondents are telling you.

    Instant Analytics Essentials | Self-paced e-learning course | 15 min (approx.)

  3. 3. Create powerful survey solutions

    Learn how to develop, test, and deploy powerful and flexible advanced survey solutions.

    Professional Authoring Essentials | Self-paced e-learning course | 1.5 hrs (approx.)

If you have an LMS user account click here. Please contact your Confirmit account manager to inquire about LMS access.

Researcher

  • Manages and configures research programs
  • Builds and configures surveys and reports
  • Manages research results delivery

Learning Path

  1. 1. Run quick reports

    View survey status, completion rates, and quota information, then add banners and segments to pre-built tables to get a better understanding of what it is your respondents are telling you.

    Instant Analytics Essentials | Self-paced e-learning course | 15 min (approx.)

  2. 2. Create and deploy surveys

    Learn how to create a variety of question types, add conditional skip logic, then deploy email invitations to all uploaded respondents or to a subset of the population.

    Survey Designer Essentials | Self-paced e-learning course | 2 hrs 45 min (approx.)

  3. 3. Manage your central data location

    Combine and manage your data sources in one place to use them in dashboards, analysis, reports, action management, and other areas. Before you can build your report, you must create a data hub using SmartHub™.

    SmartHub Essentials | Self-paced e-learning course | 35 min (approx.)

If you have an LMS user account click here. Please contact your Confirmit account manager to inquire about LMS access.

Analyst

  • Creates and modifies basic surveys and invitations
  • Designs dashboards and alert workflows
  • Performs deep analysis
  • Delivers reports on key findings and outcomes to leadership
  • Assesses ongoing program effectiveness

Learning Path

  1. 1. Create and deploy surveys

    Learn how to create a variety of question types, add conditional skip logic, then deploy email invitations to all uploaded respondents or to a subset of the population.

    Survey Designer Essentials | Self-paced e-learning course | 2 hrs 45 min (approx.)

  2. 2. Run quick reports

    View survey status, completion rates, and quota information, then add banners and segments to pre-built tables to get a better understanding of what it is your respondents are telling you.

    Instant Analytics Essentials | Self-paced e-learning course | 15 min (approx.)

  3. 3. Manage your central data location

    Combine and manage your data sources in one place to use them in dashboards, analysis, reports, action management, and other areas. Before you can build your report, you must create a data hub using SmartHub™.

    SmartHub Essentials | Self-paced e-learning course | 35 min (approx.)

  4. 4. Configure powerful dashboards

    Learn how to create and share dashboards with your users.

    Active Dashboards Essentials | Self-paced e-learning course | 2 hrs 15 min (approx.)

  5. 5. Build a powerful action program

    Learn how to initiate, coordinate, and accelerate organization-wide action response to survey feedback. Action Management can also be used to help coordinate the actions of team members on items unrelated to survey response issues.

    Action Management Essentials | Self-paced e-learning course | 55 min (approx.)

  6. 6. Manage hierarchies for role-based reporting

    Learn to build, verify, update, and maintain hierarchies so your Voice of Customer, Voice of Employee, and/or Market Research programs can produce the highest quality results.

    Hierarchy Management Essentials | Self-paced e-learning course | 15 min (approx.)

If you have an LMS user account click here. Please contact your Confirmit account manager to inquire about LMS access.

Program Architect

  • Very technical
  • Knows internal IT systems, IT resources, has experience working with systems and data files
  • Has visibility/responsibility for the transfer of files/integration between clients and Confirmit systems
  • Needs to be able to transfer files, monitor/execute tasks, and troubleshoot issues
  • Responds to alerts or requests from business related to flow of data between systems

Learning Path

  1. 1. Create and deploy surveys

    Learn how to create a variety of question types, add conditional skip logic, then deploy email invitations to all uploaded respondents or to a subset of the population.

    Survey Designer Essentials | Self-paced e-learning course | 2 hrs 45 min (approx.)

  2. 2. Create powerful survey solutions

    Learn how to develop, test, and deploy powerful and flexible advanced survey solutions.

    Professional Authoring Essentials | Self-paced e-learning course | 1 hr 30 min (approx.)

  3. 3. Manage your central data location

    Combine and manage your data sources in one place to use them in dashboards, analysis, reports, action management, and other areas. Before you can build your report, you must create a data hub using SmartHub™.

    SmartHub Essentials | Self-paced e-learning course | 35 min (approx.)

  4. 4. Connect with Salesforce

    Learn how to combine your feedback data and your CRM data to provide deeper insights when analyzing key performance indicators. Plan for integration, set up the process for data transfer between Horizons and Salesforce, and then customize the Salesforce environment.

    CRM Connector for Salesforce Essentials | Self-paced e-learning course | 40 min (approx.)

If you have an LMS user account click here. Please contact your Confirmit account manager to inquire about LMS access.
 

Learning Path

  1. 1. Manage hierarchies for role-based reporting

    Learn to build, verify, update, and maintain hierarchies so your Voice of Customer, Voice of Employee, and/or Market Research programs can produce the highest quality results.

    Hierarchy Management Essentials | Self-paced e-learning course | 15 min (approx.)

  2. 2. Create powerful survey solutions

    Learn how to develop, test, and deploy powerful and flexible advanced survey solutions.

    Professional Authoring Essentials | Self-paced e-learning course | 1 hr 30 min (approx.)

  3. 3. Manage your central data location

    Combine and manage your data sources in one place to use them in dashboards, analysis, reports, action management, and other areas. Before you can build your report, you must create a data hub using SmartHub™.

    SmartHub Essentials | Self-paced e-learning course | 35 min (approx.)

  4. 4. Connect with Salesforce

    Learn how to combine your feedback data and your CRM data to provide deeper insights when analyzing key performance indicators. Plan for integration, set up the process for data transfer between Horizons and Salesforce, and then customize the Salesforce environment.

    CRM Connector for Salesforce Essentials | Self-paced e-learning course | 40 min (approx.)

If you have an LMS user account click here. Please contact your Confirmit account manager to inquire about LMS access.
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