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Confirmit Horizons Overview

Confirmit's industry leading insight software and services help businesses listen to customers, markets and employees, analyze data and take action to drive business growth. The Horizons system comprises two main applications and a number of “specialist” add-ons to expand the system for use in particular areas.

The Platform

Confirmit Horizons is a flexible, multi-channel software platform for Customer Experience, Voice of the Employee, and Market Research programs. It provides you with a one-stop, feature-rich solution to gain maximum value and insight from all your feedback and research projects. With Confirmit Horizons, you are able to uncover richer insights, so you can make smarter decisions and execute faster reactions.

Confirmit's data gathering software allows you to be where your respondents are, so you maximize response rates and provide a positive survey experience. Every survey you run can be made available via multiple channels, and respondents can even switch between channels mid-survey to suit their needs.

Security Features

Confirmit Horizons supports a number of features that help to increase security and safety for individual users and respondents, and for collected response data both in transit and at rest. Some of these features can be activated by the users themselves, others can be enforced for all users at a company level, or for individual surveys. Some features are activated on backend systems by Confirmit's engineers and apply to all users of the system.

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Latest User Guides

The latest versions of the Confirmit Horizons User Guides are available here for registered users. This button takes you to the Resources page, via the login page if you are not already logged in. The full list of available User Guides is filtered to give you immediate access to the latest versions of each document; click the desired File type to download it. If you wish to access older versions, adjust the filters accordingly.

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Other Documentation

All the user documentation for the Confirmit Horizons applications is available here for registered users. This button takes you to the Resources page, via the login page if you are not already logged in. Browse through the pages or select the appropriate filter criteria to locate the document you are interested in.

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