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Discovery Analytics

Confirmit’s data analysis platform empowers your team to monitor survey progress and perform analysis on the data interactively, through a single real-time report.

Technology

Confirmit’s Discovery Analytics is an easy-to-use tool that helps analysts interact with, explore, and visualize data collected from Voice of the Customer programs, in conjunction with other business systems’ data to help businesses answer the burning question “why” and find out what undiscovered issues may be lurking in the shadows.

Find hidden insights

  • Follow a guided data exploration path that effortlessly flows your data through a variety of automated analysis while facilitating deeper exploration to uncover hidden insights
  • Conduct ad-hoc analysis of data sources from SmartHub
  • Easily analyze combined data from multiple sources across your business

Visualize and analyze

  • Use built-in analytical reports and visualizations
  • Create reports that illustrate insights
  • Publish as widgets to dashboards to share with users
  • Share and collaborate with others on reports

 

Latest User Guide

The latest version of the Confirmit Horizons Discovery Analytics User Guide is available here for registered users. This button takes you to the Resources page, via the login page if you are not already logged in. The full list of available User Guides is filtered to give you immediate access to the latest version; click the desired File type to download it. If you wish to access other versions, or the User Guides for other products, adjust the filters accordingly.

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Other Documentation

All the documentation relevant to Confirmit Horizons Discovery Analytics is available here for registered users. This button takes you to the Resources page, via the login page if you are not already logged in. Browse through the list or select the appropriate filter criteria to locate the document you are interested in.

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