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Action Management

Technology

Action Management is an add-on module for SaaS Confirmit Horizons that provides a configurable method to help your customer teams identify at-risk customers and resolve cases quickly. It provides a wide range of functionality, including allowing you to configure when cases are triggered, filtering conditions, powerful search capabilities, action-oriented workflows, and streamlined permissions. Additionally, Action Management lets you customize your Action Management notifications to your requirements. As a result, you can ensure your survey results are more than just measurements – with them, your customer teams can take efficient, positive action.

Latest User Guide

The latest version of the Confirmit Horizons Action Management User Guide is available here for registered users. This button takes you to the Resources page, via the login page if you are not already logged in. The full list of available User Guides is filtered to give you immediate access to the latest version; click the desired File type to download it. If you wish to access other versions, or the User Guides for other products, adjust the filters accordingly.

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Other Documentation

All the documentation relevant to Confirmit Horizons Action Management is available here for registered users. This button takes you to the Resources page, via the login page if you are not already logged in. Browse through the list or select the appropriate filter criteria to locate the document you are interested in.

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